Distributor Portal

If you are having difficulties when trying to log onto the DistributorOnline Reporting tool and are an Internet Explorer 11 user, please follow the below steps:
  • In Internet Explorer 11, press Alt+T and click on Compatibility View Settings
  • Insert the following URL: https://edistributor.ifdsgroup.co.uk and click on the ADD button. It should replace the URL with the suffix domain (ifdsgroup.co.uk)
  • Close the settings box
  • Restart Internet Explorer and the site should now function correctly with Internet Explorer 11

DistributorOnline Linking

To view account information on DistributorOnline Reporting (DOLR), please complete a DistributorOnline Linking Form and submit any relevant supporting documents.

Accounts cannot be linked to in DOLR until a valid linking form has been received along with any required DOLR Authority forms. Once an account has been linked reporting will start from the following business day.

To guide the process, please choose the category from the right which best describes your linking request, and you will be presented with the required documents.

If you are unsure which category to select, please use live chat and our team will advise you.

Linking Form

When completing the DistributorOnline linking form, please ensure the following is completed:

- All mandatory fields (in blue) are completed where relevant to the request
- If entering multiple recipients on one form please ensure the correct email addresses are added for each of these, otherwise the form will be rejected
- One form to be submitted per Fund Group
- Send the form and any required supporting documents to This email address is being protected from spambots. You need JavaScript enabled to view it.


Changes to Reports or Contact Details

If you want to add, remove or change the frequency of a report, or change the contact details associated to your DOLR Recipient, you don’t need to fill in a form. Please select Live Chat to talk with a member of the team, and instruct the change.
.