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Please be aware that from 1 January 2018, we need to ensure that you can access the relevant Key Investor Information Documents (KIIDs) from our website. Our KIID documents can be located by clicking on the following link:  

https://uk.standardlifeinvestments.com/consumer/literature/kiids-oeic.htmltps://uk.standardlifeinvestments.com/consumer/literature/kiids-oeic.html

We believe this method of communication is appropriate in the context our current interaction (the alternative would be to provide you with hard copies). The reason for this communication is due to recent guidance from the FCA in light of MIFID II changes and we felt it was prudent to communicate clearly where our KIIDs are available for review.  

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Distributor Client Services Christmas Eve and New Year’s Eve 2017 opening hours

22 December 2017

Automated Dealing Support – 08:00-18:00

All other enquiries – 08:00-14:00*

* A reduced staffing complement will be available between 14:00 and 18:00 to support urgent escalations and Standard Life, Morgan Stanley and SJP enquiries.

25 and 26 December 2017

Closed

27 and 28 December 2017

Standard operating hours - http://www.dstdistributorportal.com/contact-us

29 December 2017

Automated Dealing Support – 08:00-18:00

All other enquiries – 08:00-14:00*

* A reduced staffing complement will be available between 14:00 and 18:00 to support urgent escalations and Standard Life, Morgan Stanley and SJP enquiries.

1 January 2018

Closed

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Updated 19/12/2017 12:30

Allianz details amended



Please click here for a full list of Fund Group Christmas and New Year VP changes.
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Please click here for further information on the second tranche of the Royal London PSA Conversion.
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